FAQs
We accept:
Visa
Mastercard
American Express
JCB
Discover
Diner's Club
Elo
Apple Pay
Google Pay
Afterpay
Shop Pay
Cryptocurrency (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dai, USDC)
When checking out with Shop Pay, you now have the option to pay now or later using a debit or credit card.
Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
*The estimated payment amount excludes taxes and shipping. Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.
Not yet, but soon!
Yes, there is a size chart included at the bottom of every product description to assist with selecting the right size.
Please contact us as soon as possible with your order confirmation # and tracking # (if you received it). We will find out where we went wrong and have it corrected as soon as we're contacted. We sincerely apologize for the inconvenience.
You have 30 days from the time of receipt to exchange or return your defective items.
Get in touch with us right here. Please include your order confirmation #, along with pictures of the garments. Once contacted, we will provide you with a shipping label for your exchange/return.
Orders typically ship within 5 business days of receipt during non peak times or seasons. During peak times or seasons (Thanksgiving through the end of January or other seasonal sales), please allow 5-7 business days for your order to be processed & shipped. Upon shipping, you will be notified via email with your tracking #.
*Based on items ordered and manufacturing locations, packages may be shipped separately per order.
*Please keep in mind we are unable to ship to P.O. Boxes.
Yes! Some of our products also ship to countries not listed below. If you don't see your country/region in the list, please contact us to verify if we ship there prior to placing your order.
*Please keep in mind we are unable to ship to P.O. Boxes.
United States, Alaska, & US Territories
Australia, Canada, France, Germany, Hong Kong,Ireland, Italy, Japan, Mexico, New Zealand, Portugal, Singapore, South Kore, Spain, Sweden, & United Kingdom.
Unfortunately, our system doesn't allow to build onto an order that's already been placed due to liability reasons. You are welcome to place as many orders as you would like though.
Typically, it takes 5-10 business days for refunds to be processed on our end.
Your bank also has to process the refund and post it to your account. The length of time it takes for your bank to process it varies between banks.